Merlin's Pantry support

Email [email protected] and a human will answer.

Common questions

Do I need an account?

Yes. Sign in with email, Apple, or Google. The account is what lets your saved recipes follow you and is required before any of your own recipes can be stored.

How do I delete my account and data?

In the app, open Account and use the account-deletion option. This removes your account and the data tied to it. You can also email support and we will do it for you.

How do I restore a subscription on a new device?

Sign in with the same Apple ID that bought the subscription, open the app, and use Restore purchases on the upgrade screen.

How do I cancel?

Subscriptions are billed by Apple, so cancellation happens in iOS Settings → your name → Subscriptions. Cancelling stops renewal; you keep access until the paid period ends.

Why is a recipe I saved showing as a placeholder?

Recipes that come from a third-party provider are stored as a reference and re-fetched fresh when you open them, because their terms do not allow us to keep copies. Your own recipes are stored in full.

The pantry photo missed something.

Recognition is a starting point, not the final word — every detected ingredient is editable, and you can add or remove items before searching. If it is consistently wrong on something, tell us what.

Report a problem

Email [email protected] with your device model, iOS version, and what you were doing. Screenshots help.